28/10/2020

We are back open for in-person repairs and onsite repairs, still by Appointment


Previous updates

5/08/2020

We are still operating, with modified operations for stage 4 restrictions in Victoria. We have taken significant safeguards, and focus on the wellbeing of staff, customers and the general public. 

We are a technology and repair provider for many essential services, as well as permitted businesses including schools, utility services, construction and grocery.

Online orders 

Online orders are still being processed every day, although you may experience some delays, in particular regular post is experiencing significant delays (2+ weeks)

In-person sales

Suspended. You must order through the website first, and select "Pickup" we will then contact you to arrange a contactless pickup.

On-site repairs

Suspended for normal customers. In-line with the DHHS guidelines, we will continue to offer repairs to support the operation of permitted businesses and essential services where these repairs are critical to operations.

Workshop repairs

Suspended for normal customers. In-line with the DHHS guidelines, we will continue to offer repairs to support the operation of permitted businesses and essential services where these repairs are critical to operations.

If you fall into the above categories, we are accepting repairs through Courier, Post and Uber Connect as well as a contactless drop-off to our reception area of the workshop in Yarraville. Note, you will be provided cleaning materials and must clean your device upon drop-off. Please contact us on 03 8595 3855


01/07/2020

We are still operating! You may experience delays in shipping times, in particular regular post is experiencing significant delays (2+ weeks). We are actively monitoring the situation and will provide any updates in a timely manner.


23/03/2020

We are still operating! You may experience delays in shipping times, but freight is considered an essential service. Australia Post is currently experiencing delays. Express post prioritised but no overnight guarantee provided. We are actively monitoring the situation and will provide any updates in a timely manner.